Why with us?
We believe that UX design is about solving problems through empathy. By using our phased approach, with focus on empathizing with your audience and on early testing and design validation, we ensure that your product is customer-centic, useful, easy to use and delightful to interact with.
How we can help you
Validating
Product Ideas
Design an intuitive, accessible, visually appealing new product and test it on users to validate its effectiveness.
Increasing
retention & loyalty
We conduct a UX audit of your existing product & define better design solutions to engage & retain your customer
Reducing
operational costs
Optimise usability to reduce customer service requests, avoid shopping cart abandonment, & scale your product while minimising development costs
Our UX design process
Learn how we will proceed with your project
Research & Strategy
Our task is to understand the problem space. We conduct qualitative & quantitative research in order to form empathy maps, flowcharts, customer journey maps and define a vision and north star.
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User Research
Make sure that the needs and desires of the end-users will be considered in the problem resolution by using different methods
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Market & Competitive Research
Identify strengths and weaknesses related to business, product and design to develop more effective designs
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Define Product Vision & Strategy
Define the purpose of your product, the intention with which the product is created and what it aims to achieve for target audience
Wireframing & Prototyping
We create sketches, low-fidelity, and mid-fidelity wireframes for each screen of the user flow, checking in along the way with stakeholders to stay aligned, and preparing to test it on your users.
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Low-mid Fidelity Wireframing
Visualize the basic structure of the product to develop the ideas for the concept of prototyping
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Prototyping
Get the inspiration for the look and feel of the product with simulated clickable prototypes to collect feedback from the target audience
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Responsive Web Design
Automatically adjust to user's behaviors in multiple environments based on screen size orientation with responsive web design
Testing & Iteration
We validate the effectiveness of the new interface and styles through user testing, perfect the designs, and smoothly hand over to the developer.
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User Interviews
Seek to get a more in-depth understanding of the individual users’ or user groups’ experiences, motivations, and everyday lives
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Usability Tests
Identify usability problems, collect qualitative data, and determine participants’ overall satisfaction with the product
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Surveys
Focus on measuring aspects of users and user behavior in a way that can be quantified and used for statistical analysis
Our Approach
Your Journey
We will work together from product vision to development.
CONDUCT USER RESEARCH
Make sure that the needs and desires of the end-users will be considered in the problem resolution by using different methods
Define Product Vision & Strategy
Define the purpose of your product and what it aims to achieve for target audience
LOW-MID FIDELITY WIREFRAMES
Visualize the basic structure of the product to develop the ideas for the concept of prototyping
TEST & ITERATE
Identify usability problems and determine participants’ overall satisfaction with the product
MAKE IT READY TO BUILD
Prepare design in Hi-fidelity wireframes, responsive and handoff to developemnt.
Case Studies
HDI Seguros
In order to keep their competitive edge, HDI approached us to validate a novel product idea, develop the product and introduce it to the market.
- 0 months to MVP launch
- +0 Users since launch
- +0% Initial conversion rate
Carvana
Carvana approached us to help them with optimizing and automation of their entire data collection and management process - from crawling to publishing cars.
- 0 vehicles sold each year
- $0B Annual revenue in 2019
- 0x faster Information Load
Hipcamp
Hipcamp approached us to help them with understanding and fixing problems associated with user tracking, data quality, and data completeness.
- 0% Increase in Bookings
- $0M Raised by a16z & more
- 0x NLP Techniques Applied
Let’s scope your project together
Schedule a call with one of our team members to get a first evaluation of your project.
Other Services
We offer all the digital services that add business value from end to end
UI Design
Turn your sketches into prototypes, increase your existing product's usability and visual design Learn more
Due Diligence
Evaluate your product idea for risks and ensure that building it is a safe bet Learn more
Growth Hacking
Build your product’s growth into the product itself and increase your user acquisition and retention Learn more
eCommerce
Elevate the experience of your customers with flexible, composed and personalized platforms Learn more